Processes that are consuming too much of your worker's time or using too many dedicated human resources are great candidates for automation. By automating mundane, repetitive, administrative tasks, your staff can focus on business valuable initiatives that require innovative thinking, personal interaction, problem-solving and decision-making.
Complex processes that have critical functions in your company's day-to-day business operations have more to achieve with RPA and usually result in greater gains and ROI. But keep in mind that, in general, the automation scenarios for these processes will also take longer to develop and involve more commitment. We work with the users to gather the requirements first hand to provide a clear picture of the scope and time required.
The third factor to consider is whether the process is stable enough to automate. A process that changes frequently or has significant unplanned change is a poor candidate for automation.